Your gym, open 24/7 —
without you being there.

ManageMemberships is an all-in-one membership management platform designed for gyms, fitness studios, gun ranges, and other membership-based businesses. The software handles recurring payment processing through Stripe, digital waiver collection with e-signatures, class and event scheduling with waitlist management, automated email and SMS communications, digital membership ID cards with QR code scanning, kiosk-based check-in systems, and detailed member reporting.

Owners get a branded member portal on their own subdomain where members can self-manage their accounts, register for classes, and update payment methods. The platform also supports physical door access control using custom hardware, allowing members to scan in with their phones to unlock facility doors 24/7.

Yes, ManageMemberships offers free migration assistance for your existing members and payment data. We can import member records from spreadsheets or directly transfer Stripe payment tokens from your previous provider, so members do not need to re-enter their credit card information.

The migration process typically involves exporting your current member list, mapping the fields to our system, and then importing everything in batches. We handle the technical details and verify each transferred subscription is billing correctly.

Most migrations are complete in 2–3 weeks from start to launch, depending on the size of your member base and whether payment token transfer is available. We've moved over 20,000 member records across our platform without a single billing disruption.

ManageMemberships includes an optional physical door access control system that lets members unlock your facility doors using their phone. The system uses custom hardware consisting of a Raspberry Pi controller connected to your door locks and ESP32 relay modules at each door.

When a member scans a QR code or uses the mobile app at your entrance, the system verifies their active membership status in real-time and triggers the door unlock. Access can be restricted by membership level — for example, premium members might access a VIP lounge while basic members only get gym floor access.

All door scans are logged for security and attendance tracking. The system supports multiple doors per location and works 24/7, making it ideal for gyms that want to offer round-the-clock access without staffing the front desk.

ManageMemberships processes payments through Stripe Connect, supporting credit cards, debit cards, and ACH bank transfers for recurring subscriptions and one-time charges. Each business gets their own connected Stripe account, so funds deposit directly into their bank account.

The platform handles monthly and annual billing cycles, prorated upgrades and downgrades, failed payment retry logic with automated member notifications, and refund processing. Owners can set custom transaction fee pass-through rates and offer promotional discount codes.

The system also supports cash memberships for members who prefer to pay in person, with manual payment recording and receipt generation. Detailed financial reporting shows revenue trends, failed payments, and projected monthly recurring revenue across all membership levels.

Yes, ManageMemberships offers a free tier that supports up to 50 active members with full access to core features including member management, digital ID cards, check-in tracking, class scheduling, email communications, and your own branded member portal on a custom subdomain. The free tier is designed for small or new businesses that want to get started without upfront costs and grow into paid plans as their membership base expands.

There are no credit card requirements to sign up, and you can begin onboarding members immediately after registration. When you exceed 50 members or need advanced features like SMS messaging, door access control, or additional staff accounts, you can upgrade to a paid plan with usage-based pricing that scales with your business.

ManageMemberships includes a full class and event scheduling system where owners can create recurring classes with specific trainers, set capacity limits, and allow members to book spots through the member portal. Classes support flexible duration options, trainer availability linking, and membership-level restrictions so certain classes can be exclusive to premium tiers.

Members see available classes on a calendar view and can register with one click. When a class is full, members can join a waitlist and receive automatic notification when a spot opens.

Events work similarly but are designed for one-time occurrences like workshops, seminars, or special sessions with their own pricing options. The system tracks attendance, generates roster reports, and supports resource booking for things like lanes, mats, or simulation rooms.

The differences that matter day to day: ManageMemberships does not charge per member, staff logins are unlimited on every plan, and door access control is built into the platform rather than bolted on through a third-party provider. We also perform the migration ourselves rather than handing you an import template.

Where the larger platforms are ahead: they have bigger third-party integration marketplaces, so if you depend on a specific integration, confirm it with us before switching.

No. ManageMemberships is month to month and you can cancel at any time.

If you leave, we export your members, payment history and signed waivers in a portable format so you can take your data to another provider. There is no cancellation fee and no minimum term.

Yes, and every package keeps its own expiration date. A member holding a 10-session pack that expires in 13 weeks and a 20-session pack that expires in six months keeps both deadlines separately — buying the second pack does not extend or reset the first.

Sessions are always drawn from whichever pack expires soonest, so members never lose credits they could have used, and cancelling a booking returns the session to the exact pack it came from.