How ManageMemberships Transformed Gym Management for Raise the Bar Performance
Powerlifting Gym · Huntingburg, IN
Key Takeaway
Eliminated key fobs entirely, enhanced security with camera-based tailgating detection, and retained 95% of members during the transition — with near net-zero impact on revenue.
100%
Key fobs eliminated
95%
Member retention
↑
Gym security
↓
Operational costs
About Raise the Bar Performance
Raise the Bar Performance is a premier powerlifting gym in Huntingburg, IN. They needed a more efficient way to manage member access and security. Their previous system required handing out physical key fobs, creating logistical challenges and additional costs.
The Challenge
Raise the Bar Performance was growing, but their access control system wasn't keeping up. Their reliance on physical key fobs led to several issues:
- ✕ High admin burden — Staff had to distribute and track lost key fobs
- ✕ Institutional inertia — Members were used to the old system, raising concerns about attrition
- ✕ Security concerns — Members could easily share key fobs, making unauthorized access hard to control
- ✕ Ongoing costs — Ordering and replacing key fobs added expenses
- ✕ No tailgating detection — No way to detect people entering without permission
The Solution
Raise the Bar Performance implemented ManageMemberships to modernize their entire access and membership workflow:
Fobless Access Control
Members enter via a mobile app or QR code — no physical fobs needed.
Camera Integration
Security cameras capture stills to help staff flag tailgaters and unauthorized access.
Semi-Automated Onboarding
A custom welcome page let existing members transfer over with just their email — no re-entering info.
Automated Management
No more manual tracking of expired memberships or access permissions.
The Results
Since implementing ManageMemberships, Raise the Bar Performance has seen measurable improvements across the board:
- ✓ 100% reduction in key fob management — No more lost or shared fobs
- ✓ 95% member retention — The few who didn't continue were offset by new sign-ups and lower costs, resulting in near net-zero revenue impact
- ✓ Enhanced security — Tailgating detection prevents unauthorized access
- ✓ Faster check-ins — Members enter the gym instantly using their app or QR code
- ✓ Lower operational costs — No more expenses tied to ordering and replacing fobs
- ✓ More time for training — Staff no longer waste time managing access issues
What the Owner Says
"Moving to ManageMemberships has significantly improved how we run our gym. Our members love the ease of using their phones to access the facility, and we've eliminated the hassle of tracking key fobs. The customer service has been outstanding — the team went above and beyond by printing signs and even communicating directly with our members to ensure a smooth transition."
Ready to see how ManageMemberships can work for your gym?
Join Raise the Bar Performance and hundreds of other businesses that have simplified their membership operations.