Payment Recovery & Automated Billing
The average gym loses 3+ members per month they could save with one automated notification. Failed payments are a silent revenue leak.
This Is Costing You Real Money
Here's how it plays out at most gyms — maybe yours too.
Monday: Card expires
Your member's credit card expired last week. They have no idea. Your software tries to bill them and it fails silently.
Tuesday: You get a notification
Buried in your dashboard. Between managing classes, fixing the AC, and dealing with a noise complaint, you don't see it. Or you see it and think "I'll deal with it later."
Week 2: The member doesn't come in
They still don't know their payment failed. They skipped a few workouts. The habit is breaking. Nobody told them anything.
Month 2: They're gone
After a month of silence, they assume they cancelled. Or they forgot about the gym entirely. Either way, that's $50/month gone forever — because nobody sent them a text saying "hey, update your card."
Do the math
3 members × $50/mo × 12 months = $1,800/year
That's the minimum most gyms lose to failed payments they never follow up on.
Here's What Happens Instead
With ManageMemberships, that member gets notified before you even know there's a problem.
Member AND Owner Get Notified
Most competitors only tell the owner. We tell the member too — with a direct link to update their card. They fix it themselves without you lifting a finger.
Automated Retry Before Giving Up
System retries on a schedule. If it still fails, membership deactivates and door access revokes automatically. No more freeloaders on expired cards.
Pass CC Processing Fees
Stripe takes 2.9% + 30¢ on every charge. Toggle fee pass-through on/off per portal. Stop eating the cost of processing someone else's payment.
Switch Without Pain
Coming from PushPress, GymDesk, or another Stripe-based platform? Payment tokens transfer directly. Your members don't re-enter their cards. Zero disruption.
More Billing Features
- Pause memberships with auto-unpause dates
- Annual/quarterly billing — not just monthly
- Self-service card update from member portal
- Calendar billing (1st of the month, not random dates)
- Additional payment notification recipients (bookkeeper, manager)
Stop leaking revenue
Free tier supports up to 50 members. No credit card required.