EZFacility Alternatives: What to Switch To (And Why People Leave)

Why Gym Owners Leave EZFacility

Here's the deal: gym owners have plenty of reasons to switch from EZFacility. It's simply not the best fit for everyone anymore. Why? Let's break it down.

First, there's the no public pricing issue. You have to talk to sales to get a quote, and what you pay often boils down to your negotiation skills. Estimates put small facilities at around $99-150 per month, mid-size facilities at $200-500, and larger enterprises at over $500, plus setup fees.

Then there are the annual price increases. Many users report creeping costs with little to no value added. And don't forget the hidden fees: a whopping $200 per month extra if you want to use Authorize.net instead of their processor, and $500 just to export your data.

The UI is often described as "brutally slow and clunky," feeling dated in today's fast-paced digital world. Frequent server communication lags and outages only add to the frustration.

When it comes to bulk operations, like increasing member dues, the process is "extremely difficult and time-consuming." And they don't make leaving easy; exporting package/credit data is nearly impossible or costs extra. One Capterra reviewer summed it up: "We left EZFacility due to all the fees — we are saving so much money by switching."

Finally, it's worth noting that EZFacility is corporate-owned by Jonas Software/Frontline Solutions, which means it's not founder-led. All these factors contribute to why many owners seek an EZFacility replacement.

What to Look For in a Replacement

So, if you're considering an EZFacility competitor, what should you look for? Transparency tops the list. You want published pricing, not figures hidden behind a sales call. Also, no data hostage fees — your data is YOUR data.

Seek a modern interface that doesn't lag on every click. Bulk operations that actually work will save you tons of time. Flexibility in payment processing is key — choose your own processor or use theirs without added fees.

If you need door access control, integration is crucial. And never underestimate the value of easy migration. A token transfer will ensure members don't have to re-enter card details.

Lastly, aim for month-to-month contracts. If you're not happy, you should be able to leave without hassle.

The Alternatives

ManageMemberships

Full disclosure: this is ours. ManageMemberships offers transparent pricing with a free tier for up to 50 members, a Starter plan at $29/mo for up to 150 members, and a Core plan at $99/mo for unlimited members. Door access and POS add-ons are available.

Published pricing means no hidden fees. No data export charges. The big differentiator is our native door access control — failed payments mean the door won't open, no middleware needed.

We offer free migration assistance, including Stripe token transfer so members don't have to re-enter card info. Our contracts are month-to-month, so you're never locked in.

The honest downside: being a newer platform with a smaller team, we have fewer integrations than the big players. No native belt tracking yet for martial arts.

Best for gyms and ranges that need billing and access control in one system. Learn more about our free migration options.

GymMaster

GymMaster starts at approximately $188/mo, with variations depending on the feature set. It's one of the few with built-in 24/7 access control, making it solid for 24-hour fitness facilities.

Notably, one EZFacility reviewer mentioned switching to GymMaster for half the cost. However, it's a New Zealand-based company, so the support timezone can be an issue for US gyms.

Best for 24-hour fitness facilities seeking an established platform.

PushPress

PushPress offers plans at $159 and $229 per month. It boasts a clean, modern interface — a night and day difference compared to EZFacility's UI.

Though the door access is via Kisi integration and not native, it has a strong community and support system. The downside is its CrossFit-DNA, which may not cater well to martial arts and range owners.

Best for CrossFit boxes and general fitness gyms.

Zen Planner

Zen Planner's pricing ranges from $99 to $348 per month. It includes belt/rank tracking, which is ideal for martial arts schools. Door access is available via Kisi.

However, reviews point out a decline in customer service post-COVID, and prices tend to rise annually. Now owned by Daxko, it follows the consolidation trend.

Best for martial arts schools needing rank tracking.

Wodify

Starting at $79/mo, Wodify is strong for CrossFit and functional fitness. However, it lacks native belt tracking and door access, with reports of double-charged invoices.

Best for CrossFit boxes.

WellnessLiving

WellnessLiving starts around $89/mo and features a marketplace/discovery option similar to Mindbody, but at a lower cost. However, the feature-rich environment can be overwhelming, and setup takes time.

Best for studios wanting a Mindbody-like marketplace without the hefty price.

Vagaro

Vagaro kicks off at $30/mo per user, offering an affordable entry point. It's strong for salons/spas that also offer fitness, though it’s not primarily gym-focused. Some features feel tacked on.

Best for hybrid salon/fitness businesses on a tight budget.

How to Actually Switch (Without Losing Members)

The biggest fear: members having to re-enter payment info. It's a real concern, but not insurmountable.

Stripe token transfers solve this for most platforms. If both old and new use Stripe, card info transfers automatically.

Even without token transfer, a well-communicated migration with self-service card update links can recover 85-90% of members.

Steps: export member data, import to the new platform, transfer payment tokens, send members a "set your password" email, and you’re done.

Do NOT run both systems simultaneously for months — rip the band-aid. Read our guide on how to switch gym software without losing members.

Quick Comparison Table

Bottom Line

EZFacility works. It's just overpriced, slow, and makes it expensive to leave. If you're paying $200+/mo for EZFacility and not using every feature, you're overpaying.

The migration is the scary part — but it's a one-time pain for long-term savings. Pick based on what you actually need: access control? Rank tracking? Marketplace? Budget?