Catch Revenue Leaks with ManageMemberships & ManageRegister 2.3.0

Most gym revenue doesn't disappear all at once — it leaks. A trial member who walked out without signing up. A class that ran with three people and cost you more in instructor time than it brought in. A member who stopped coming three weeks ago and nobody noticed. ManageMemberships 2.3.0 is built around closing those gaps.

Register New Members Right at the Front Desk

Someone just finished their first class and they're pumped. This is the best possible moment to get them signed up — and now you can do it without sending them home to "check the website later." ManageRegister POS walks your staff through the full enrollment: member info, membership plan selection, and waiver signatures (including guardian flows for minors) in one uninterrupted sequence. If they're not ready to put a card down on the spot, they get a secure payment link by email or text and the membership sits in pending status until it's paid. Either way, they're in the system before they leave your building.

Minimum Class Sizes: Stop Running Classes That Lose Money

A 6am class with two signups costs you the same in instructor time and overhead as a full one. With minimum class size thresholds, you can set a participant floor on any class. When registrations are low heading into class time, the system automatically nudges enrolled members to bring someone — or cancels the class outright if it doesn't hit the cutoff. Anyone affected gets notified automatically and refunded if applicable. No awkward last-minute calls, no running sessions at a loss.

Chat Widget: Turn Website Visitors Into Leads

Most people browsing your website aren't ready to call. They have a question they're almost embarrassed to ask, or they just want to poke around without committing to a conversation. The new chat widget gives them a zero-pressure way to leave a message — and every inquiry lands directly in your Prospect CRM so nothing falls through. It's the difference between a lead you can follow up with and a visitor who closed the tab.

Average LTV Widget: Know What a Member Is Actually Worth

If you don't know your average member's lifetime value, you're guessing on every marketing decision you make — what to spend on ads, how aggressive to be with a trial offer, whether a promotion makes sense. The new LTV widget calculates it for you based on real billing history. Once you know a member is worth $2,200 over their time with you, spending $150 to acquire one looks a lot different. Pair it with the At Risk Customers widget to see who's trending toward cancellation before they actually cancel, and reach out while you still can.

Also in 2.3.0

• At Risk Customers widget — surface members who've gone quiet, before they ghost you entirely.
• Smart Dunning — failed payments get retried on a smart schedule with automated member communication, so you recover more revenue without manual follow-up.
• Schedule embed widget — drop your live class calendar onto any external website with a single embed code.
• Recurring schedule groups — manage a class that runs at multiple times under one listing instead of creating duplicate entries.
• Batch subscription creation — add multiple subscriptions to a member in one shot instead of one at a time.
• Activate & Charge Now — instantly activate a pending membership and collect payment in a single click, right from the member record.
• Equipment Log — track equipment issues as they're reported so nothing gets forgotten until it becomes a liability.
• Late fee grace period — set exactly how many days before a late fee kicks in, per your business's preferences.
• ManageRegister — Sign Now available everywhere in the flow, WooCommerce integration, and package completion visibility so staff can see at a glance what a member has left on a package.

Everything above is live now. Enable minimum class sizes in your Class Settings, add the LTV and At Risk widgets to your dashboard, and activate the chat widget from your Portal settings. Full setup docs at our help center.