New Features: Smarter Kiosk Search, Audit Logs, and More Streamlined Member Management

We're always listening to your feedback and working to make ManageMemberships faster, simpler, and more intuitive. This month, we’ve rolled out several upgrades aimed at making day-to-day operations smoother—especially for front desk staff and business owners who want better visibility into member activity.

🔍 Smarter Kiosk Check-In: Search by Name, Phone, or Email

No more guesswork at the kiosk. Members can now check in using their name, phone number, or email address—whichever is most convenient. This flexible search reduces check-in friction and makes it easier for staff to assist members who forget which contact info is on file.

📜 Member Audit Logs for Transparency

Want to see who made changes to a member's profile, or when an update was made? Now you can. We've added a new Audit Log section to each individual member’s management page. This gives you a clear history of profile edits, level changes, and more—so there’s never any mystery about what happened and when.

⏳ Grace Period Settings to Handle Payment Hiccups

Life happens, and sometimes members miss a payment by a day or two. Instead of marking them as inactive right away, you can now set a customizable grace period in your Portal Settings. This means the system will wait a few days before marking someone inactive—giving them time to update their billing info or retry a failed payment without losing access.

🧭 A Cleaner, More Organized Member Management Area

We’ve redesigned the member management interface to help you find what you're looking for, faster. Sections like check-ins, subscriptions, and communication history are now easier to navigate—no more endless scrolling to get to the info you need.

If you're already using ManageMemberships, these updates are live and ready to use. Just log in to your dashboard and start exploring.

Not using our platform yet?  Schedule a demo and see how ManageMemberships can streamline your member check-in and retention process.