Collect Better Class Reviews With One Click

Getting honest class feedback should not feel like pulling teeth. Owners want to know how sessions are going, how instructors are performing, and what members think, but most systems make this difficult or time consuming. You either send generic surveys that never get answered or ask for feedback in person and hope someone remembers to respond.

That is why we built a new feature that gives owners a simple way to request feedback from the exact people who attended a class. You send a survey straight from your calendar and your members receive a personal link that lets them answer in seconds with no login required. Clear responses, less hassle, and real insight you can act on.

A Smarter Way to Collect Class Feedback

Owners often tell us they want better visibility into their classes but do not have time for complicated workflows. This feature cuts out the busywork entirely. You open your calendar, select a class, and click a single button to email surveys to everyone who checked in. The system handles the message, the links, and the tracking with no extra setup.

Members receive a simple thank you email with a button they can tap from any device. The link already knows who they are, so they land directly on their survey page with their name and class information ready to go. No passwords and no confusion. This convenience is what encourages people to respond, which means you finally get the insight you have been missing.

What Members Experience

When a member receives the survey email, all they need to do is click the button. A secure link logs them in automatically and takes them straight to their form. The form includes quick rating questions along with optional open text responses about what they enjoyed and what could be improved. It takes about two minutes to complete and feels effortless.

The smoother the process, the more responses you get. Members appreciate that you value their input and that the system respects their time. This creates a positive loop where cleaner feedback leads to clearer improvements, which strengthens your classes over time.

What You See as the Owner

Every survey that comes in appears in a new feedback section inside your owner dashboard. You can browse results by class, member, date, or rating. Each entry includes all responses as well as optional notes from the member. If you want to export the information to review trends or share results with instructors, you can do so with one click.

Ratings cover areas that matter most such as instructor skill, clarity of teaching, cleanliness, equipment condition, value, and the overall experience. You also see a recommendation score that helps you understand which classes are creating strong loyalty. These insights help you improve classes, adjust schedules, and support your instructors with real data.

Why This Matters for Retention and Growth

Owners who consistently collect feedback tend to see stronger retention because they respond quickly to issues before they spread. They learn which instructors connect best with members, which classes are crowd favorites, and what adjustments will improve the overall experience. This makes scheduling easier and strengthens your community.

The feature also gives your instructors something valuable. Clear praise boosts morale. Constructive suggestions help them refine their teaching. When everyone has clear information, your team gets better together.

A System That Supports Real Decision Making

Many gyms try to improve their classes by guessing or making changes based on whatever feedback they heard most recently. This system replaces guesswork with actual responses from real attendees. It is simple to use but gives you clarity you would normally only see in much larger operations.

You already work hard to deliver great classes. Getting the insight you need should not add to your workload. This new Class Feedback feature keeps the process smooth and gives you a clear picture of how your members feel with only a single click from your calendar.