ManageMemberships
GymDesk is a solid gym management platform. It handles memberships, scheduling, billing, and check-ins well, and its interface is clean and straightforward. If you're on GymDesk and it's working for you, there may not be a reason to switch. But if you've started running into walls around access control, retail POS, CRM, or automated member retention, those are the areas where ManageMemberships is built differently.
This page breaks down the specifics. We're not here to trash GymDesk. We've talked to dozens of gym owners who made the switch, and the reasons tend to fall into a few consistent categories: they needed 24-hour unmanned access control tied to billing, they wanted a real POS for merchandise, or they were tired of stitching together three or four tools to do what one platform should handle. If any of that sounds familiar, keep reading.
Feature-by-feature breakdown based on publicly available information.
| Feature | ManageMemberships | GymDesk |
|---|---|---|
| Memberships & recurring billing | YesUnlimited membership levels, recurring billing via Stripe, automatic failed payment handling, late fees, and dunning. | YesMembership plans with recurring billing via Stripe. |
| Digital waivers | YesCustom waivers with e-signature, stored on member profiles. | YesBuilt-in waiver system with electronic signatures. |
| Check-in kiosk | YesKiosk check-in plus Apple Pay and Google Wallet tap-to-check-in via NFC. | YesCheck-in kiosk with barcode and QR code scanning. |
| Door access control | YesBuilt-in door access tied directly to membership status. Auto-locks when payments fail. Camera integration for visual verification. Supports 24-hour unmanned facilities. | NoNo native access control. Requires third-party integration. |
| POS / retail | YesFull POS via ManageRegister: inventory, barcode scanning, split payments, card-on-file charging, receipt printing, stock management. | BasicBasic product sales within the platform. Not a full retail POS with inventory management. |
| Custom branded app | YesYour logo, your colors, your name in the App Store and Google Play. Deployed within ~4 business days. | NoNo custom branded app offering. |
| CRM built-in | YesCustomizable pipelines for leads, trials, and cancellations. Email drip campaigns. No third-party CRM needed. | NoNo built-in CRM. Requires a third-party tool like HubSpot or HighLevel for lead tracking and drip campaigns. |
| Automated retention triggers | YesAutomatic text or email when a member hasn't checked in for 14 days, when a payment fails, when a membership is about to expire, and more. Configurable per trigger. | NoNo automated behavior-based triggers. Manual follow-up or third-party required. |
| Apple Pay / Google Wallet check-in | YesMembers tap their phone at the door or kiosk using Apple Pay or Google Wallet passes. | NoNot available. |
| Camera integration | YesCamera snapshots on door access events for visual verification and security logging. | NoNot available. |
| Gift cards (cross-platform) | YesGift cards that sync between ManageMemberships and ManageRegister POS. Sell at the register, redeem online or in-person. | NoNo gift card system. |
| Late fees | YesConfigurable automatic late fees on failed or overdue payments. | NoNo automatic late fee support. |
| Payment processing | 5% all-in on Core plan. No separate Stripe fees on top. No gateway markup. One number. | Stripe passthrough (2.9% + 30 cents) plus monthly subscription fee. Total cost depends on volume. |
GymDesk has a clean, well-organized interface that's easy to learn. If you're a gym owner who isn't particularly technical and just needs a solid system for memberships, class scheduling, and basic billing, GymDesk delivers that without a steep learning curve. The onboarding documentation is well-written, and the platform stays focused on the fundamentals without overwhelming you with features you may not need.
For gyms that operate during staffed hours only, don't need door access control, don't sell much retail merchandise, and are comfortable using a separate CRM for lead management, GymDesk is a perfectly capable choice. It does the basics well, the UI is responsive, and the member-facing experience is straightforward. Not every gym needs a full-stack platform, and GymDesk is honest about what it is.
GymDesk also has a simpler pricing model for smaller gyms. If you have under 75 members and don't need advanced features, their entry-level plan may cost less per month than a full ManageMemberships Core plan. The trade-off is that you'll pay Stripe fees on top and won't have access control, CRM, or POS, but if those aren't on your radar, the savings are real.
The biggest gap is door access control. If you run a 24-hour gym, or even if you just want to automate entry during staffed hours, ManageMemberships has built-in access control that ties directly to membership status. When a member's payment fails, their access is automatically revoked. When they renew, it comes back. There's no third-party system to integrate, no separate vendor to manage, and no sync issues between your billing platform and your door hardware. Camera integration adds visual verification, so you can see who accessed the facility and when. This is the single biggest reason gym owners switch from GymDesk.
The second reason is the all-in-one approach. ManageMemberships includes a CRM with customizable pipelines, so you can track leads from first inquiry through trial to conversion without paying for HubSpot or HighLevel. Automated retention triggers mean you can set up a text message that fires when a member hasn't checked in for two weeks, or an email that goes out three days before a membership expires. These are the workflows that keep members from quietly disappearing, and they run without anyone on your staff remembering to do them manually.
ManageRegister gives you a full POS with barcode scanning, inventory management, split payments, and card-on-file charging tied to member profiles. If you sell supplements, merchandise, day passes, or anything else at a counter, this replaces Square or Clover with something that lives inside your member management system. Gift cards sync between the POS and the membership platform, so a gift card purchased at the register can be redeemed online, and vice versa. The custom branded app puts your gym's name and logo in the App Store and Google Play, which matters for member perception and retention. And support comes from a founder who's built the platform for gym owners specifically, not a ticket queue.
| ManageMemberships | GymDesk | |
|---|---|---|
| Entry-level | Free (up to 50 members)No credit card required. Full platform access with member cap. | $75/mo (up to 75 members)Plus Stripe processing fees (2.9% + 30 cents per transaction). |
| Mid-tier | Starter: $29/moHigher member limits, all core features included. | $110/mo (up to 150 members)Plus Stripe processing fees. |
| Full platform | Core: $99/mo unlimited membersEverything included. 5% all-in processing (no separate Stripe fees). Access control, CRM, automation, classes, events, resources. | $150/mo (up to 250 members), $200/mo (unlimited)Plus Stripe processing fees. No access control. No CRM. No branded app. |
| Processing fees | 5% all-in on Core. One number. No Stripe invoice to reconcile separately. | Stripe standard: 2.9% + 30 cents per transaction, billed separately by Stripe. At $50K/mo in billing, that's ~$1,480/mo in processing alone. |
The pricing math gets interesting at scale. A gym doing $30,000/month in member billing on GymDesk's unlimited plan pays $200/mo to GymDesk plus roughly $900/mo to Stripe, totaling $1,100/month. The same gym on ManageMemberships Core pays $99/mo plus 5% processing ($1,500), totaling $1,599/month. GymDesk is cheaper on pure processing at that volume. But that GymDesk number doesn't include the CRM you're paying for separately ($97-297/mo for HighLevel or similar), the access control hardware vendor fees, or the POS system. When you add those up, the all-in cost with ManageMemberships is typically lower because nothing is bolted on.
For smaller gyms under 50 members, ManageMemberships' free tier lets you run the full platform at no cost. GymDesk starts at $75/month with no free option. That's a meaningful difference for a gym that just opened or is testing whether management software is worth the investment.
If both platforms use Stripe, payment tokens transfer via Stripe-to-Stripe migration. That means your members don't have to re-enter their credit card information. Their subscriptions continue uninterrupted. This is the single biggest friction point in switching gym software, and it's a solved problem when both sides are on Stripe.
Member data, membership levels, class schedules, and waiver records can be exported from GymDesk and imported into ManageMemberships. We handle the migration directly. There's no onboarding fee, no setup charge, and no multi-week implementation timeline. Most gyms are fully operational on ManageMemberships within a few days of starting the migration, and we work alongside you to make sure nothing falls through the cracks during the transition.
The goal is zero disruption to your members. They show up, check in, and everything works. The only thing that changes is the system behind the scenes, and if you add access control or a branded app, those are upgrades they'll actually notice and appreciate.
Yes. Built-in door access control ties directly to membership status. Members scan in with a key fob, app, or Apple/Google Wallet pass. Access is automatically revoked when payments fail and restored when they renew. Camera integration provides visual verification of every access event.
No. ManageMemberships includes customizable CRM pipelines for leads, trials, and cancellations, plus email drip campaigns and automated triggers. You won't need HubSpot, HighLevel, or any third-party CRM tool.
ManageRegister is a full POS with inventory tracking, barcode scanning, split payments, card-on-file charging, and receipt printing. It replaces Square or Clover and lives inside your member management system. Gift cards sync across both platforms.
No. If you're on Stripe with GymDesk, payment tokens transfer directly. Members won't notice the switch from a billing perspective.
Most gyms are fully operational within a few days. We handle the data migration directly, and there's no onboarding fee or setup charge.
No. ManageMemberships is month-to-month on all plans, including the free tier. Cancel anytime.
Start with our free tier (up to 50 members, no credit card required) or book a walkthrough and we'll show you exactly how it maps to your current setup.