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Last updated January 14, 2026
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ManageMemberships vs Mindbody

ManageMemberships is built for owners who want fast daily workflows, a mobile friendly admin, and real human support. It includes member management, waivers, access control with door logs, classes, events, resource booking, CRM pipelines, and automation. If you want a custom branded app and a full POS, you can add them without stitching together multiple systems.

Mindbody is widely used across fitness and wellness businesses, with tools for scheduling, client management, payments, marketing, and reporting. Details vary by plan and add‑ons, so anything unclear below is labeled accordingly.

🏃‍♂️Fast owner workflows

Check‑ins, door access, classes, and billing from your phone—no desktop shuffle.

🛎️Real human support

Direct help and free migration so you can switch without slowing down operations.

🔐Built‑in access control

Door access logs and membership ties, without juggling a separate vendor app.

🧰All‑in‑one + add‑ons

Classes, events, resources, CRM, and optional branded app + full POS.

📈Automations & CRM

Email drips and pipelines help you win trials and save cancellations.

🧭Clarity on fees

No onboarding fees; POS and app are optional add‑ons when you need them.

“We switched because day‑to‑day tasks were faster and support actually knew our setup.” — A typical owner outcome

What you get with ManageMemberships

How this page is written

This comparison uses plain language and public information. The Mindbody column only states what is clearly described on public pages. If something isn’t clearly described there, it’s labeled that way rather than guessed.

Side by side comparison

Designed to scan quickly, similar to common alternatives pages.

Feature ManageMemberships Mindbody
Real person support YesDirect help from a real person. Support exists; details vary by plan/add‑ons.
No onboarding fees YesNo onboarding fees, migration included. Not clearly listed on public pricing pages.
Free migration assistance YesWe help move your data and get you live. Migration help is advertised; scope depends on plan.
Multiple admin access YesStaff accounts for front desk, coaches, managers. Multiple staff users supported; plan details vary.
Granular permissions YesGranular permissions by role. Roles/permissions exist; exact controls vary by plan.
Mobile friendly admin YesDesigned to manage from a phone. Works on mobile; depth varies by setup.
Custom fields on member profiles YesTrack exactly what your gym cares about. Client forms exist; custom profile fields not clearly described on public pages.
Waiver customization YesCustomize waivers for your gym. Waivers/policies exist; depth varies by tools enabled.
Access control & door logs YesAccess control component with door logs. Often via partners; logging depends on partner.
POS for merchandise YesManageRegister POS pairs with memberships. POS exists; hardware/features depend on plan/region.
Resource management YesBookable resources/services. Resource scheduling exists; details vary by plan.
Classes & events YesScheduling and registration built‑in. Core scheduling/booking features.
Member communication YesDay‑to‑day messaging tools. Marketing/messaging tools exist; plan details vary.
Email drip campaigns YesEmail drips for leads & retention. Automations may be available; not always as “drips” on public pages.
CRM with pipelines YesCustomizable pipelines for lead tracking. Sales/lead tools exist; specifics vary.
Integration: Trello & Zapier YesTrello + Zapier integrations. Not clearly described as direct integrations on public pages.
Time clock YesTime clock for staff tracking. May be available; not clearly described for every plan.
CMS for pages YesCMS for site pages and content. Website/widgets exist; full CMS not always described.
Custom branded app YesOptional branded app. Branded app options exist, usually as add‑on.
Marketplace exposure Focus on your own portal and member experience. Consumer marketplace exposure is part of Mindbody’s model.

The winning conversation is simple

If you want direct support, fast owner workflows, built‑in access control with door logs, and the option to add a branded app and a full POS without disconnected systems, ManageMemberships is built for that.

If you want a broad platform with a large consumer marketplace presence and a wide partner ecosystem for add‑ons like door access, Mindbody may fit that model.

FAQ

Can I give coaches access without giving them everything?

Yes. ManageMemberships supports granular permissions by role.

Can I sell merchandise and run a real register?

Yes. ManageMemberships can add a full register experience through ManageRegister.

Can I run door access and review door activity?

Yes. ManageMemberships includes door access logs so you can see activity and troubleshoot quickly.

Do you help migrate data?

Yes. Migration assistance is included, and we help you get live.

Sources

  1. Mindbody Pricing
  2. Mindbody Home
  3. Branded App
  4. Business Management
  5. Liability Waiver (Support)
  6. Door Access (Integrations)
  7. Staff Permissions (Support)
  8. Retail POS (Support)
  9. Time Clock (Support)
  10. Branded Web Tools
  11. Zapier (Integrations)
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